Frequently Asked Questions
This decorative vase from Nicaragua is 4 inches tall and 4 inches in diameter, featuring a cats design in blue, orange, white, and black. This is low fired and not designed to hold water.
Meet the Artisans
Working with the fair trade organization Esperanza en Accion, men and women artisans in Nicaragua produce traditional pottery pieces that are world renowned. Artisans in San Juan de Oriente make the pottery using a manual kick wheel and finish the pieces using natural mineral oxides for the earthen colors. The fantastic flora and fauna of Nicaragua are the basis for stunning vase designs and novel wind instruments. The pottery is fired using a low-temperature technique so the vases are decorative as they do not hold water.
Q - How do I qualify for free shipping?
A - All orders over $50 that are shipped to the United States qualify for free shipping and will arrive in 3-4 days.
Q - How long before I receive my order?
A - If you live in the United States your order will deliver in 3-4 days if you selected Priority Mail or you qualified for free shipping. International orders vary by country. The most common international countries are: England, Australia, New Zealand and western Europe take 7 to 10 days. This does not apply to custom printed orders.
Q - What are Memory Cross cards made of and how durable are they?
A - The small Memory Cross cards are printed on 10 point coated board (think playing cards). The larger cards which measure 6 x 6 inches are printed on 100 lb. uncoated cover (think Hallmark card). We've tested each size and they hold up to hundreds of folds. The larger cards hold up longer because the "hinges" that allow them to fold are larger. We've tested the larger cards to fold over 500 times. That being said it is still important for the cards to be folded properly. Most children can figure it out on their own but if you are giving them to 4 or 4 year olds we recommend that you show them how it works. If you do not know how they work, we've created a video that you can watch by clicking here.
Q - What guarantee do you offer?
A - Memory Cross offers a 100% money back guarantee if you are not happy for any reason. We even pick up the cost of shipping the product back. Here is the link to our full return policy.
Q - Can cards be customized?