Frequently Asked Questions
Handcrafted in Chile, this necklace celebrates the colorful art of fused glass. The cord adjusts from 16 to 32 inches, and the pendant measures 3/4 of an inch long.
Meet the Artisans
Calypso Chile is a family owned business that operates from the family home. Marcela Cofre and her husband supported their family by making women's shoes until 1994 when the market for shoes dropped dramatically as cheaper imports flooded the market.
After dabbling in various types of crafts, Marcela found a particular talent for glass making, building a sustainable business to support her family as well as the families of others who she has trained to help make glass products, specializing in fashion jewelry. As a member of the WFTO, Marcela operates the business under the auspices of fair trade, ensuring that all of the artisans and craftspeople are paid a fair price for their work.
Q - How do I qualify for free shipping?
A - All orders over $50 that are shipped to the United States qualify for free shipping and will arrive in 3-4 days.
Q - How long before I receive my order?
A - If you live in the United States your order will deliver in 3-4 days if you selected Priority Mail or you qualified for free shipping. International orders vary by country. The most common international countries are: England, Australia, New Zealand and western Europe take 7 to 10 days. This does not apply to custom printed orders.
Q - What are Memory Cross cards made of and how durable are they?
A - The small Memory Cross cards are printed on 10 point coated board (think playing cards). The larger cards which measure 6 x 6 inches are printed on 100 lb. uncoated cover (think Hallmark card). We've tested each size and they hold up to hundreds of folds. The larger cards hold up longer because the "hinges" that allow them to fold are larger. We've tested the larger cards to fold over 500 times. That being said it is still important for the cards to be folded properly. Most children can figure it out on their own but if you are giving them to 4 or 4 year olds we recommend that you show them how it works. If you do not know how they work, we've created a video that you can watch by clicking here.
Q - What guarantee do you offer?
A - Memory Cross offers a 100% money back guarantee if you are not happy for any reason. We even pick up the cost of shipping the product back. Here is the link to our full return policy.
Q - Can cards be customized?