Hand-carved African Giraffe Mask - Jedando Handicrafts (h)
Frequently Asked Questions
Meet the Artisans
Working with more than 100 individual carvers in Machakos, Kenya,Jedando Modern Handicrafts markets african handicrafts primarily made of wood and bone worldwide. Carving is a tradition in Kenya with the children learning the craft from their parents. Carved by hand using only rudimentary hand tools, olive wood bowls, salad serving sets, and animal-shaped napkin rings take shape from pieces of olive wood, mahogany, and mpingo, or "African Ebony".
An integral part of the organization's function is to educate the craftspeople on the need for reforestation to enable the products to be available for years to come and offer a sustainable income for generations. While wood carving provides the major income for many in the Machakos area, other craftspeople earn a living by further enhancing the products including painting the napkin rings and carving discarded animal bone for the handles of salad serving sets. Often the bone is "batiked" by placing wax on the white bone and dipping the bone a dark brown/black dye, resulting in patterns African mud cloth designs.
Q - How do I qualify for free shipping?
A - All orders over $50 that are shipped to the United States qualify for free shipping and will arrive in 3-4 days.
Q - How long before I receive my order?
A - If you live in the United States your order will deliver in 3-4 days if you selected Priority Mail or you qualified for free shipping. International orders vary by country. The most common international countries are: England, Australia, New Zealand and western Europe take 7 to 10 days. This does not apply to custom printed orders.
Q - What are Memory Cross cards made of and how durable are they?
A - The small Memory Cross cards are printed on 10 point coated board (think playing cards). The larger cards which measure 6 x 6 inches are printed on 100 lb. uncoated cover (think Hallmark card). We've tested each size and they hold up to hundreds of folds. The larger cards hold up longer because the "hinges" that allow them to fold are larger. We've tested the larger cards to fold over 500 times. That being said it is still important for the cards to be folded properly. Most children can figure it out on their own but if you are giving them to 4 or 4 year olds we recommend that you show them how it works. If you do not know how they work, we've created a video that you can watch by clicking here.
Q - What guarantee do you offer?
A - Memory Cross offers a 100% money back guarantee if you are not happy for any reason. We even pick up the cost of shipping the product back. Here is the link to our full return policy.
Q - Can cards be customized?