Frequently Asked Questions
Our wallpaper borders are printed on 8 mil premium white vinyl with low tack adhesive. This makes is easy to install and remove.
To apply, simply peel back a few inches of the liner, apply your border to the wall and peel away about a foot of the adhesive. Press the exposed border to the wall and repeat until the entire border is up. If it did not go up straight, simple pull off and try again.
Our custom wallpaper borders are printed using the latest digital technology and look great on the heavyweight, premium vinyl. Colors are bright and vivid and will look that way for years.
After you place your order, upload your pictures using this link. If you have a particular order that you want your pictures, label them 1 through 10. Image one will be on the left-hand side.
We will send you a proof within one business day. The price includes one revision. Additional revisions are $10 each.
Your order generally will ship within 4 days from the time we receive your order, but at busy times it can take up to 7 working days.
About this Design
- This design includes 10 pictures. The pictures on the samples give you an idea of what your border will look like. Because the border is 10 feet long it does not display well on your monitor. The images are of one panel and the last three images show 3 pieces of the 10 piece border.
- If you don't find a border you like email firstname.lastname@example.org or call us @800-799-0260 and let us know what you are looking for. We'll put our artists right on it. If you have something you want to use as a border, you can upload it using the link above.
Q - How do I qualify for free shipping?
A - All orders over $50 that are shipped to the United States qualify for free shipping and will arrive in 3-4 days.
Q - How long before I receive my order?
A - If you live in the United States your order will deliver in 3-4 days if you selected Priority Mail or you qualified for free shipping. International orders vary by country. The most common international countries are: England, Australia, New Zealand and western Europe take 7 to 10 days. This does not apply to custom printed orders.
Q - What are Memory Cross cards made of and how durable are they?
A - The small Memory Cross cards are printed on 10 point coated board (think playing cards). The larger cards which measure 6 x 6 inches are printed on 100 lb. uncoated cover (think Hallmark card). We've tested each size and they hold up to hundreds of folds. The larger cards hold up longer because the "hinges" that allow them to fold are larger. We've tested the larger cards to fold over 500 times. That being said it is still important for the cards to be folded properly. Most children can figure it out on their own but if you are giving them to 4 or 4 year olds we recommend that you show them how it works. If you do not know how they work, we've created a video that you can watch by clicking here.
Q - What guarantee do you offer?
A - Memory Cross offers a 100% money back guarantee if you are not happy for any reason. We even pick up the cost of shipping the product back. Here is the link to our full return policy.
Q - Can cards be customized?