Guarantee
Memory Cross cards are constructed out of premium material and have been tested to hold up hundreds of uses when folded properly. Remember the cards are made out of paper. If you are handing them out to young children and are not able to show them how they fold, we recommend that you fold them through one time. After the first time most people will not have a problem.
All Memory Cross cards come with a 100% money back guarantee. If you are not happy with our cards for any reason they may be returned for a full refund.
To start a return you may call 800-799-0260 Monday - Friday 8:00 am to 5:00 pm Eastern Standard Time. You may also email the request to: mike@memorycross.com
Memory Cross Guarantee- We will provide you with a return postage label that you may put on the package and take it to the U.S. Post Office.
- All returns must be started within 30 days of the order.
- Refunds will be made within 5 days of receipt. Refunds will be credited to the credit card on which the order was charged. If unavailable a check will be issued and sent to the address on file.
- If you need to make an exchange our procedure is the same.
- International orders are responsible for the return shipping costs.
Our return address is: Memory Cross Inc., P.O. Box 1893, Jamestown NC 27282