Memory Cross GuaranteeMemory Cross cards are constructed out of premium material and have been tested to hold up hundreds of uses.  

All Memory Cross cards come with a 100% money back guarantee. If you are not happy with our cards for any reason they may be returned for a full refund.

To start a return you may call 800-799-0260 Monday - Friday 8:00 am to 5:00 pm Eastern Standard Time.  You may also email the request to:

Memory Cross Guarantee
  • We will provide you with a return postage label that you may put on the package and take it to the U.S. Post Office.
  • All returns must be started within 30 days of the order.
  • Refunds will be made within 5 days of receipt. Refunds will be credited to the credit card on which the order was charged. If unavailable a check will be issued and sent to the address on file.
  • If you need to make an exchange our procedure is the same.
  • International orders are responsible for the return shipping costs.

Our return address is:  Memory Cross Inc., P.O. Box 1893, Jamestown NC 27282

Visa Mastercard American Express JCB PayPal